Partnerships

Partnerships provide superior products and services at reasonable prices, giving member Credit Unions a competitive advantage.

Endorsed Partners

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TruStage

We’re on a mission to make a brighter financial future accessible to everyone. Dedicated to helping more people — in more ways — make confident financial decisions at every stage. And we’re committed to delivering on this belief, together. Creating opportunities beside our partners, members of our communities and our employees.

TruStage is an endorsed vendor of the Credit Union Association of New Mexico.

For more information, please visit the TruStage website.

Email rebecca@cuanm.org for more information about the TruStage.
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Catalyst Corporate FCU

Catalyst Corporate Federal Credit Union is a full-service, wholesale financial institution providing a cooperative value proposition to more than 1,500 credit unions nationwide. Core service areas include Payment Solutions such as ACH, Remote Deposit and Mobile Banking; Investment, Liquidity, and Technology Solutions, all designed to maximize efficiency by leveraging aggregation.

For more information, please visit the Catalyst Corporate Website.
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PSCU

PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 5.4 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands.

For more information, visit www.pscu.com.

Strategic Showcase Partners

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Kiddie Kredit

The KiddieKredit mission is to empower credit healthy families. Credit, when utilized properly, is one of the greatest tools to generate wealth.

We want to educate about credit responsibly, especially to those who have limited access to capital all in the name of economic inclusion and equality.
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CUNA Strategic Services

CUNA Strategic Services (CSS) has created partnerships with carefully chosen providers which save credit unions money and time. By providing the products, services and technologies credit unions need in the modern financial marketplace, CUNA Strategic Services’ goal is to position credit unions to compete more effectively.

CSS offers strategic relationships that provide the best overall value for quality products and services, and at prices less than what your credit union could receive without these relationships.

The Credit Union Association of New Mexico fully supports most of the vendor relationships managed by CUNA Strategic Services.

For a detailed listing of all of the vendor partnerships that CSS manages, please visit the CUNA Strategic Services website.
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EVCU Financial Institution Consultants

We have been serving the Southwest for over 35+ years working with financial institutions to provide compliance, audit, consulting, loan review, software, and IT! New name but old roots with experienced staff. We are one of the few LOCAL firms working with MRB and HEMP Banking and always on the cutting edge of compliance. You service the community and we encourage you to hire local firms grounded in your community! We provide onsite and on call experts to each client and continually invest in education, training, and research to stay on top.

For more information, please visit the EVCU Website.
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uncommn

uncommn has given credit unions the ability to reach their ideal members by improving and maximizing their online presence with modern, frictionless, ADA-compliant websites since 2018. Our mobile-first approach makes your website look good and provides a seamless member experience on any device, keeping your members using your services.

For more information, click here.
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Velocity Solutions, LLC

Founded in 1995 and servicing the transaction accounts of over 30 million consumers and business owners, Velocity Solutions is the leading provider of revenue-driving solutions for community banks and credit unions. Our Velocity Intelligent Platform® powers all of Velocity’s solutions, using machine-led intelligence that delivers powerful analytics and drives revenue, loans, account holder engagement and non-interest income to our client financial institutions.

For more information, please visit www.myvelocity.com.
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Vericast

Vericast, formerly Harland Clarke Holdings, is a leading marketing solutions company that helps businesses across many industry verticals connect with consumers through data, analytics, and a broad portfolio of digital and print solutions.

We help businesses understand, engage, grow and retain customers. Every day, we influence the consumer purchasing and transaction behavior of more than 120 million households – impacting where people eat, shop, buy, save, and borrow.

It’s crucial to maximize every engagement tool at your disposal to drive brand awareness and revenue. With a full suite of services designed to engage customers including, Check Solutions, Card Solutions, Contact Center Solutions, Customer & Employee Insight, Customer Change Management and Acquisition and Retention; Vericast solutions combine superior service and deep experience to build a program tailored to your goals and brand strategy.

For more information, please visit www.Vericast.com.
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SRM

SRM specializes in contract optimization and advisory services that lead to improved profitability for our clients. We accomplish this through proprietary benchmarking data, knowledgeable consultants, and impartial quantitative and qualitative analysis, with minimal disruption to your day-to-day operations. We are global in footprint, but steadfast in our commitment to individualized service. SRM | Experts in Advisory Services & Vendor SourcingStrategic Resource Management | Contract Optimization and Advisory Services (srmcorp.com)
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MemberClose

MemberClose is a for credit unions only business that was launched in 2004 and continues to grow. We currently serve 200 credit unions located in 21 states. MemberClose is designed to deliver credit unions the most efficient end-to-end processing solution … from credit to closing. Simply put, MemberClose saves on the time it takes and the money it cost to process all types of home equity loans.

MemberClose also offers a Loan Guarantee Program (LGP) that allows a credit union to make more loans without additional risk. With MemberClose LGP the credit union can offer 100% LTV home equity loans.

CUNA Strategic Services Alliance Partners

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2020 Analytics

2020 Analytics is the premier loan portfolio analytics service provider for credit unions, providing loan risk analysis, value-added data enrichment, and identifying unique environmental factors that affect credit union portfolios. The 2020 Analytics team is made up of financial consultants and certified public accountants who have experience with financial statement audits, National Credit Union Administration (NCUA) regulatory exams and Financial Accounting Standards Board (FASB) standards, including Current Expected Credit Losses (CECL).

For more information, click here .
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3SI

Founded in 1971 and celebrating 50 years of creating a #SaferWorld, 3SI Security Systems’ solutions combat credit union crime through tracking, tracing and SaaS app technology. Break the crime cycle with solutions that recover stolen assets, apprehend criminals and deliver peace of mind.

3SI’s GPS devices operate from an elite technological platform incorporating 4G/LTE technology using both GNSS (Global Navigation Satellite Systems) and WiFi for superior location accuracy and maximum precision. 3SI’s full suite of solutions boasts a success rate of +70%, recovering over $136 Million in stolen cash and assets, and leading to the arrest of more than 15,000 dangerous criminals. With 50 years of experience, 3SI’s services protect more than 250,000 locations worldwide.

The 3SI name stands for Security, Safety, Service and Innovation. #SaferWorld

For more information, click here.
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Agility Recovery

Through its business continuity management platform, called Agility Central, Agility works to reduce the impact of business interruptions on credit unions and the communities they serve. They help businesses be prepared before, during, and after an incident happens. After decades of helping businesses recover from real disasters and streamline emergency preparedness and incident response, they bring the collective experiences of thousands of hours in the field.

For more information, click here.
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Amazon Business

Amazon Business is the most comprehensive one-stop shop for business purchasing. With the value and convenience of Amazon, plus innovative tools and features, credit union leaders can reduce costs, save time, increase control, and efficiently scale operations.

For more information, click here.
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CFM

CFM helps credit unions optimize the foundational technology behind transformation by integrating cash recyclers, self-service kiosks, tablet-banking interfaces and other peripherals into credit union cores. These integrations and powerful data analytics capabilities allow credit unions to simplify the complex banking ecosystems of disparate technologies, and leverage hardware to its full potential and support modern banking experiences.

For more information, click here.
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DBSI

DBSI is a design-build firm that’s out of this world. Think of them like rocket scientists — but instead of rockets, they launch exceptional credit union environments by fusing design-build, technology and delivery together.

They are completely focused on the credit union industry and have the latest trends and the basics down, so you don’t have to waste time explaining compliance or other nuances. They get you to your desired state faster.

Think incredible ease and convenience with a partner that connects all the dots for your project to eliminate any finger-pointing. The question isn’t what can DBSI do, but rather, “What experience are you trying to deliver in your branches and HQ?”

For more information, click here.
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Eltropy

Eltropy, a CUNA Strategic Services provider, enables credit unions to communicate with members over text message in a secure and TCPA-compliant way. Using Eltropy’s platform, lending, collections, sales, marketing, service, risk management, internal communications and other teams at credit unions can leverage text messaging to boost member engagement and enhance the member experience.

For more information, click here.
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Equips

Equips is revolutionizing how people manage, maintain, and protect critical branch equipment. Leveraging a network of 500+ vendors, experts at Equips help people respond to equipment problems quickly in one place: Equips.com. Active management allows financial institutions of all sizes to improve operational efficiency, cut costs, and streamline equipment inventory and vendor management. Their groundbreaking solution provides clients across 45 states with better insight and transparency into their critical equipment and enables employees to do their best work.

For more information, click here.
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Illuma

Illuma, a Credit Union Service Organization (CUSO), specializes in voice authentication software that replaces traditional knowledge-based authentication practices in call centers. Illuma provides frictionless voice authentication and fraud prevention for credit union contact centers to substantially reduce call handle times, improve member experience, and increase account security.

The company’s platform, Illuma Shield™, continuously analyzes the unique characteristics of the speaker’s voice and calling device using state-of-the-art Signal Processing, Machine Learning, and Artificial Intelligence. This proprietary voice authentication system rapidly and seamlessly validates the identity of callers during natural conversation without requiring security Q&A or spoken password phrases.

For more information, click here.
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interface.ai

interface.ai enables credit unions to not only create efficiencies through automation, but also have highly personalized member communications, industry-best security and new sources of revenue. interface.ai has enabled millions of dollars in savings for its credit union customers and is one of the fastest-growing credit union providers, growing at over 1500% just in the last year.

For more information, click here.
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InterLutions

InterLutions is a wholly owned Credit Union Service Organization (CUSO) founded in 2015 to provide innovative solutions to the credit union industry and movement.

Its flagship product, I-Care, provides enhanced medical insurance benefits to credit union employees at lower costs. By pooling employees from many credit unions, volume helps reduce claims risk and volatility of premiums, lowering costs for employees and credit unions. Lower costs and multiple plan options give credit union employees the benefits they deserve.

For more information, click here.
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John M. Floyd & Associates

JMFA is one of the most trusted names in the industry, helping financial institutions reach their goals with programs like JMFA Overdraft Privilege®. As a nationally recognized provider of profitability and performance-improvement consulting, JMFA has a comprehensive line of programs and services in the following areas:
— Earnings Enhancement
— Service Contract Review and Re-negotiation
— Organizational Workflow
— Streamlining Operations and Efficiencies
— Profitability and Value Pricing
— Technology Utilization
— Training
— Strategic Planning
— Corporate Governance
— Organizational Health
— Management Succession

JMFA consistently delivers exemplary results, and is proud to be an endorsed service provider for the Credit Union Association of New Mexico since 2003.

For more information, please visit the JMFA website.
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Kasasa

Kasasa is an innovative leader in financial technology and marketing services.They offer reward checking accounts, website and marketing services and the first ever loan with take-backs.

Kasasa is focused on helping community financial institutions with world-class marketing, dedicated resources and innovative products. With unprecedented access to training, compliance, research, support resources and customized consulting, they’re making more than 800 community financial institutions a topic of conversation for happy consumers nationwide.

For more information, click here.
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Newtek

Newtek Business Services Corp (NASDAQ: NEWT) is a solutions provider to businesses of all sizes. From business lending and merchant processes to insurance and website services, Newtek lets credit unions expand their small business offerings without in-house expertise.

For more information, click here.
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POPi/o

POPi/o is the world’s premier provider of video banking solutions that enable easy, convenient, and efficient human interaction. With the POPi/o solution, credit unions are able to deploy mobile, in-branch, and online video banking channels, giving their members the ability to complete complex transactions from anywhere. By connecting credit unions directly to their members via secure video, POPi/o enables interactions that are engaging and profitable.

POPi/o’s mission is to facilitate human interaction in the world of digital banking. Full-service video banking not only allows credit unions to expand their service footprint, ending the inconvenient need for members to visit a branch, but also offers a way to preserve the human touch in the digital world.

For more information, click here.
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Prisma Campaigns

Prisma Campaigns is a marketing automation platform specifically designed to help credit unions develop deep and empathic relationships with their members through personalized marketing campaigns.

For more information, click here.
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Q Cash

Through their life event lending platform, QCash can provide the funds your credit unions’ members need, day or night. Just 6 clicks in 60 seconds, the funds are immediately deposited to their account. No credit check required and no loan officer interaction. This innovative solution provides an important alternative to payday lending.

For more information, click here.
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SilverSky

As a CUNA Strategic Services-approved cybersecurity provider, SilverSky has protected credit unions and other financial institutions for more than twenty years.

For more information, click here.
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Tracesecurity

Compliance, simplified.

TraceSecurity has provided more than 30,000 examiner approved reports, helping credit unions of all sizes maintain compliance year after year. A CUNA Strategic Services provider since 2006, TraceSecurity helps credit unions with a range of cybersecurity services, including risk assessments, penetration testing and IT audits. With a combination of software and services, TraceSecurity can help credit unions manage their information security program and supplement it with third-party validation.

For more information, click here.
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Verafin

Verafin is the industry leader in enterprise financial crime management, providing a cloud-based, secure software platform for fraud detection and management, BSA/AML compliance and management, high-risk customer management and information sharing. More than 1,200 credit unions use Verafin to effectively fight financial crime and comply with regulations. Leveraging its unique big data intelligence, visual storytelling and collaborative investigation capabilities, Verafin reduces false positive alerts, delivers context-rich insights and streamlines BSA/AML compliance processes. Verafin has industry endorsements in 45 states, including the TBA, WBA, FBA, MBA, and CUNA Strategic Services.

For more information, click here.
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Zest AI

Zest AI is a mission-driven software company that helps credit unions and banks answer their most important question: Who do I lend to? Zest’s Model Management System lets lenders break the limitations of traditional credit scores to identify good borrowers overlooked by legacy techniques.

Zest has been on a mission to make fair and transparent credit available to all since 2009 and are pioneers in the safe use of AI in credit underwriting.

For more information, click here.