Welcome to the new National Credit Union Call Center Resource Center. Our mission is to help connect credit union call centers nationwide. We see you as a community and we want to help you connect with your peers for best practices, education, vendor due diligence discussions and so much more. As you know, your call center is a key channel of communication and service to your credit union members. Every day needs to be the perfect mix of people and technology. Join our community and learn what’s new in the industry and lean on your peers for answers to questions around anything call center-related.
As the first point of contact for your Members, your call center is under pressure to have all the answers. Join us at this year’s conference and we will give you the keys to enter a room of industry experts ready to share the tools and resources you need to help your members in any conversation. So speak easy, you got this!