Events & Webinars

The Credit Union Association of New Mexico offers a variety of educational sessions. These events are designed to engage our members while passing along helpful resources for 2022 and beyond. Please share the following opportunities with your teams — we hope to see you soon! 

August 2022

August Webinar & Training Series
Choose a date that works for your schedule to learn the latest from industry experts. Topics include compliance, lending, regulations, security, operations, new accounts, collections, fraud, and more.

September 2022

September Webinar & Training Series
Choose a date that works for your schedule to learn the latest from industry experts. Topics include compliance, lending, regulations, security, operations, new accounts, collections, fraud, and more.

Governmental Affairs & Leadership Conference
September 12-13, 2022
Santa Fe, NM Hotel Santa Fe
Powered by CUNA Mutual Group
CUANM’s 2022 Governmental Affairs & Leadership Conference will bring together credit union professionals from across the state to network with state lawmakers and industry experts. Register now for two power-filled days of leadership, collaboration, advocacy, and educational opportunities. Participants will work with industry experts and network with peers and NM lawmakers. #AdvocatingNMForward 

Online Workshop: Credit Union Sales Intensive
September 27-29, 2022 from 12:30pm to 4:30pm MT
Member-only Pricing: $649 per attendee
This three-day online workshop will transform how you train employees to sell at your credit union—and amplify product penetration. Three essential elements covered in the workshop:
— Competent sales training built for your credit union
— Employees empowered with the sales mindset, processes, and skills needed to sell
— Leadership expertise to coach and mentor their sales teams to peak performance
Click here to register.

October 2022

October Webinar & Training Series
Choose a date that works for your schedule to learn the latest from industry experts. Topics include compliance, lending, regulations, security, operations, new accounts, collections, fraud, and more.

National Credit Union Call Center Conference
October 24-26, 2022
MGM Grand (Las Vegas, NV)
Hosted by the Credit Union Association of New Mexico, the 25th annual National Credit Union Call Center Conference (NCUCCC) is designed to help contact center professionals solve day-to-day issues while creating maps for long-range planning. During the 2022 conference, attendees will work with their credit union peers during our interactive conference workshops and daily breakout sessions to create processes to improve the member experience while helping to improve employee workloads and morale. 

Small Call Center Workshop: Delivering Big on Quality and Productivity 
Wednesday, October 26, 2022
MGM Grand (Las Vegas, NV)
Hosted by the Credit Union Association of New Mexico, the one-day-only workshop provides industry-tested guidance to smaller contact centers. The five-hour training will focus on the nuts and bolts of managing a successful, member-focused team using efficiency, consistency, and productivity.

November 2022

November Webinar & Training Series
Choose a date that works for your schedule to learn the latest from industry experts. Topics include compliance, lending, regulations, security, operations, new accounts, collections, fraud, and more.

Exploring the Why — CU Philosophy Training
November 30, 2022 December 2, 2022
During CUANM’s Exploring the Why training, participants will take an in-depth look at the cooperative business model and its history to better understand the role and need of credit unions in the marketplace. 

Held in partnership with the National Credit Union Foundation, Exploring the Why participants will learn how and why cooperative philosophies can be applied to day-to-day operations while reinforcing the purpose of the credit union difference. 

December 2022

December Webinar & Training Series
Choose a date that works for your schedule to learn the latest from industry experts. Topics include compliance, lending, regulations, security, operations, new accounts, collections, fraud, and more.

Exploring the Why — CU Philosophy Training
November 30, 2022 December 2, 2022
During CUANM’s Exploring the Why training, participants will take an in-depth look at the cooperative business model and its history to better understand the role and need of credit unions in the marketplace. 

Held in partnership with the National Credit Union Foundation, Exploring the Why participants will learn how and why cooperative philosophies can be applied to day-to-day operations while reinforcing the purpose of the credit union difference. 

Credit Union Chapter Dinner — Ugly Sweater Edition
Date TBD
Join CUANM to celebrate the new year AND network with other credit union professionals. Plan now to join us for food stations, a 50/50 raffle, and more.